Explore the demo

Terms of use

Using eZacto.

Last updated 2026-10-13

CONFLICT LLC, 80 SW 8th St, Ste 2000, Miami, FL 33130, USA, provides eZacto. These terms describe the mobile app and, separately below, hosted-beta subscriptions offered by CONFLICT. A free beta-list signup is not a purchase or guaranteed admission. Hosted terms apply when you expressly accept them during a hosted signup. Open-source software remains governed by its applicable open-source license.

The service

eZacto is a time-tracking and billing app. The app connects to an eZacto instance that you or your organization operate. Your data lives on that instance; the app is a client that reads from and writes to it.

Your account

You sign in with credentials issued by your eZacto instance. You are responsible for keeping your device and credentials secure and for activity under your account. Tell your administrator immediately if you suspect unauthorized access.

Subscriptions and billing

eZacto Pro is an auto-renewing subscription, monthly or annual. The store displays the current price and any eligible trial or offer before you confirm a purchase. Purchases are processed by Apple or Google, not by eZacto. Payment is charged to your store account at confirmation. A subscription renews automatically unless you cancel at least 24 hours before the end of the current period; manage or cancel it in your App Store or Google Play settings. An unused free-trial portion is forfeited on purchase. Refunds follow the store's policy.

Hosted beta accounts

Hosted eZacto is a limited beta for adults aged 18 or older, including individual consumers and businesses. You must have authority to bind an organization if you subscribe for it. Public hosted signup is not open yet. When enabled, signup is self-service, subject to email verification, anti-abuse checks, available capacity and supported locations. A payment method is required at hosted checkout; payment details do not establish age or eligibility. Services are available only where we and our providers can lawfully supply them.

Hosted eZacto runs a workspace for you. You retain ownership of your content and give us permission to process it only as needed to provide, protect and support the service and comply with law. You are responsible for having authority to upload information about other people and for your users’ use of the workspace. Do not upload payment-card secrets, passwords for other services or regulated sensitive records for which we have not agreed appropriate protections.

Hosted subscriptions and trial

CONFLICT operates the hosted service. For purchases identified at checkout as sold through Link under Stripe Managed Payments, the identified Stripe/Link entity is merchant of record and handles payment, applicable covered indirect taxes and transaction support. CONFLICT remains responsible for the product and product support. These purchases are separate from mobile Pro purchases through Apple or Google. The USD list price is $10 per billable user per month, or $108 per billable user paid annually ($9 per month equivalent). Checkout identifies the currency, billing interval, seats, taxes, applied discounts and total payable. An annual subscription charges the annual amount, not twelve monthly payments. Mandatory tax-inclusive price disclosures still apply.

When offered, the onboarding trial lasts seven days and requires a payment method. Unless you cancel before the displayed trial-end deadline, the first subscription charge occurs at the end of the trial and renews monthly or annually at the interval you selected. You may instead explicitly choose “Skip the free trial and pay now”; this starts paid billing immediately. Checkout must disclose the first-charge date, recurring price and cancellation method before you authorize payment.

Only authorized administrators may change billable seats or a plan. Seat or plan changes may produce prorated charges or credits, which must be disclosed before confirmation. Discounts apply only under the offer shown when accepted; discounts do not waive taxes or mandatory consumer rights. We give at least 30 days’ notice of a subscription price change, and any longer notice required by law. A change does not increase the price of an already-paid billing period.

Founding discounts and referral rewards

These offers are being prepared for eligible hosted-beta accounts and are not active yet. The applicable offer must be shown before checkout. A free interest-list entry is not a paid subscription, verified milestone signup or guaranteed founding place. Offers apply only to eligible hosted eZacto subscriptions, not other CONFLICT products or app-store purchases.

The first 1,000 eligible paying accounts may receive a founding discount for their first 12 paid months. Unique verified signups, excluding duplicates, test accounts and confirmed abuse, unlock 5% at 100, 7.5% at 500 and 10% at 1,000. One organization receives one founding place, irrespective of seat count. Codes are published only after milestone verification and do not bypass signup verification, eligibility or capacity checks.

Early subscribers automatically receive later unlocked tiers for the remainder of their original 12-month founding window. A tier increase replaces the earlier founding rate; it does not stack with it or restart the window. For example, a 5% founding rate becomes 10% when that tier unlocks. Monthly subscriptions receive the new rate on future bills. Annual subscriptions accrue the discount difference for the eligible remaining prepaid service period as noncash credit toward the next annual renewal. Previously elapsed service is not repriced.

A qualified referral is a distinct new account attributed to you before checkout, passing hosted signup checks, and completing its first qualifying paid invoice. A trial or unpaid signup alone earns nothing. Each qualified referral earns you one month at an additional 5 percentage points off and gives your friend one welcome reward month. Additional referrals add months, not percentage points: 100 qualified friends can earn 100 reward months. A friend receives the welcome reward once. The combined maximum is 15% during the founding window; earned referral months can continue at 5% afterward.

One reward month applies to one eligible subscription service month. Annual-plan rewards accrue an equivalent credit toward the next annual renewal, not a full year’s 5% discount for one referral. At the $108 annual per-user base price, one full referral reward month is $0.45 per eligible user before tax. Seat changes and partial eligible service periods affect the calculation. The same service period or referral cannot earn or consume a reward twice.

Reward months and renewal credits are usable only on the same eligible hosted eZacto account while it maintains a paid subscription and the service remains available. Changing between monthly and annual billing does not restart the founding window or create duplicate rewards; annual credits remain reserved for the next annual renewal. Credits are not transferable, redeemable for cash, or a promise of a frozen subscription price. Cancellation does not accelerate reward use or trigger payment of unused credits. No renewal means no renewal credit is applied.

Self-referrals, duplicate accounts and fraudulent or refunded qualifying payments do not earn rewards. We may withhold or reverse unused rewards for those reasons, with an explanation; this does not authorize an undisclosed retroactive charge for a reward already used. Taxes and rights required by law are unaffected.

Cancellation and consumer rights

You can stop hosted renewal through the Billing link and Stripe customer portal. Contact support@ezacto.com if you cannot access cancellation. Cancellation stops the next renewal; access continues until the end of the current paid period. Cancellation does not prorate subscription charges or promotional discounts, generate a promotional refund, or convert unused renewal credits into cash. The mandatory rights below still apply. Cancelling a hosted subscription does not cancel an Apple or Google subscription, or erase a workspace immediately.

Refund and withdrawal rights required by applicable law always apply. In particular, eligible EU and UK consumers generally have a 14-day withdrawal period for distance service contracts. Starting a trial, entering a card or requesting immediate access does not by itself waive those rights. To request withdrawal, send your name, account email, order reference if available, and a clear statement that you wish to withdraw to support@ezacto.com. Any request to begin performance during a withdrawal period, and its effect, must be explained separately at checkout. No term here excludes mandatory remedies for a defective or misdescribed service.

Beta operation and your data

Beta software can contain bugs and may change. No uptime service-level agreement is included. Keep independent exports of important records. If we suspend or end a workspace, we will explain available export and deletion options and the applicable retention period, except where law or an urgent security issue prevents notice. Overdue payments may restrict access; cancellation and failed payments do not authorize immediate destruction of your records.

The hosting region available for your account must be identified before activation. A regional storage commitment applies to the tenant data and backups expressly included in it; billing, support, email and optional analytics may involve other locations. Business customers’ personal data requires applicable processing terms and safeguards in addition to these general terms. No regional option is a blanket certification of GDPR compliance.

Hosted account closure and financial records

This section applies when you enter a hosted-service agreement with CONFLICT. It does not impose our retention schedule on independently self-hosted installations or announce that hosted service is currently available. CONFLICT's own operations are subject to applicable United States federal law and Florida law, including tax-record obligations.

You may request closure of your hosted account and erasure of personal data through our deletion process. Subject to proportionate verification and protection of other users, closure ends account access; credentials and personal profile data without a continuing lawful purpose are removed. An authorized workspace owner must arrange transfer or closure of shared workspace responsibilities. A request acknowledgement or temporary deactivation alone is not confirmation that all required steps are complete.

Account closure does not require destruction of records that must lawfully be retained. We preserve the minimum records necessary to satisfy applicable tax, accounting, employment and audit obligations, or establish, exercise or defend legal claims. Relevant records can include invoices, payments, receipts, time entries, worker identity, dates and hours worked, rates, approvals, adjustments and their audit links. Necessary attribution is retained so it remains possible to establish who did the work, when, and how it was billed. This exception is assessed by record and purpose; it does not authorize indefinite retention of every user record.

For a customer's workspace data, the customer generally determines the purposes and applicable retention requirements as controller; CONFLICT processes that data under the agreed instructions and processing terms. We separately determine the use of our own customer billing, support and compliance records. The applicable agreement must identify those roles. A customer's accounting obligation does not automatically require CONFLICT to keep an extra copy after a lawful return or export.

A retention decision must identify the affected categories, necessary identifying details, legal basis or other lawful purpose, and an expiry or review criterion. Access is limited to people who need those records for the retained purpose, and retention does not keep the former user's account usable. We do not use records retained solely for compliance or claims for marketing. When the justification ends, the relevant data must be erased or effectively anonymized unless another documented lawful basis applies. Pending audits, disputes or legal holds are reviewed and released when no longer necessary.

Retention periods and applicable rules

The period depends on the record and the person with the obligation; it does not automatically begin again when an account closes. We use the applicable filing, payment, employment-record or assessment event to calculate the period and document any extension. The following references guide applicable US and Florida records; they are not a claim that every rule applies to every customer or time entry.

Nonfinancial profile and support data is assessed separately and does not acquire a tax-retention period just because the same person has an invoice. The hosted service's notice or processing agreement must set out the applicable record schedule, backup expiry and deletion or return arrangements before activation. Ask privacy@ezacto.com for the period or criteria applicable to a specific record. We do not promise that every backup copy disappears within 90 days. Backup access must be restricted and fulfilled erasure decisions reapplied when data is restored; backups are not an indefinite retention mechanism.

Privacy rights and retained records

These terms preserve mandatory privacy and consumer rights. Where GDPR applies, any retained personal data still needs an applicable lawful basis, purpose limitation, data minimization and storage limitation. Articles 17(3)(b) and 17(3)(e) provide scoped exceptions for qualifying legal obligations and necessary legal claims. The obligation in Article 17(3)(b) refers to Union or Member State law; a US or Florida requirement does not by itself establish that EU exception. Any overlapping duties must be assessed under the applicable rules.

We explain the scope and reason for a full or partial refusal of an erasure request, the applicable period or review criteria, and available complaint or judicial remedies, subject to lawful restrictions. You may request access, correction or restriction where applicable. A correction to a financial record may require a traceable adjustment preserving the original audit history. Agreeing to these terms does not waive statutory erasure rights or create a general fiduciary exemption from privacy law.

Where the California Consumer Privacy Act, as amended by the CPRA, applies, deletion is subject to the specific exceptions in California Civil Code section 1798.105(d), including compliance with a legal obligation, and the limits in section 1798.145. The Texas Data Privacy and Security Act provides deletion rights in section 541.051 and scoped legal-compliance and claims provisions in section 541.201, subject to the necessity, proportionality and purpose limits in section 541.204. Its consumer definition excludes commercial and employment contexts, and its entity and data exclusions also affect applicability. Neither law makes every time-tracking record exempt from deletion.

Where applicable, California rights include access, correction, deletion, portability, limits on certain sensitive-data uses, opting out of sale or sharing, and protection against discrimination for exercising rights. Texas rights include access, correction, deletion, portability and applicable opt-outs. Send requests to privacy@ezacto.com; Texas consumers may appeal our decision at the same address with “Privacy appeal” in the subject, and may complain to the Texas Attorney General if the appeal is denied. We apply the relevant response and appeal deadlines and explain any permitted extension.

Operator configuration, a checkbox acknowledging a retention policy, or acceptance of these terms records an administrative decision; it does not decide whether a law applies, establish a lawful exception, waive a person's rights or certify compliance. The responsible operator must substantiate its selections and review them as the records, purposes and legal requirements change.

EU App Store trader information

CONFLICT LLC acts as a trader for its planned eZacto distribution in the European Union. Apple's Digital Services Act process verifies trader contact information for EU App Store distribution. When the app becomes available in an EU storefront, its listing will display the applicable trader contact details. Trader status concerns that commercial identity and transparency; it does not certify GDPR compliance, determine every customer's tax jurisdiction or create a data-retention exemption.

Legal and platform references

Acceptable use

Do not use the service for unlawful content, spam, fraud, malware, infringement, sanctions evasion, interference with service, or access to data or accounts without permission. Do not evade usage or security controls. We may restrict abusive use to protect customers or comply with law and our infrastructure providers’ acceptable-use requirements. Nothing here removes rights granted by an open-source license or non-waivable law.

Your content

The records you create belong to you or your organization; eZacto claims no ownership of them. You are responsible for their accuracy and lawfulness.

Availability and disclaimers

The app is provided "as is" and "as available", without warranties of any kind to the extent permitted by law. eZacto does not guarantee the app will be uninterrupted or error-free, and is not responsible for the availability or content of the eZacto instance you connect to.

Limitation of liability

To the fullest extent permitted by law, eZacto will not be liable for indirect, incidental, or consequential damages, or for lost data or profits, arising from your use of the app.

Changes

We may update these terms; the "last updated" date above will change, and material changes will be noted in the app where appropriate. Continued use after a change means you accept the updated terms.

Applicable law and protected rights

Florida law governs to the extent permitted by applicable law. If you are a consumer, this choice does not deprive you of mandatory protections or courts available in your country of residence. All warranty disclaimers and liability limitations are subject to those rights and do not exclude liability that cannot lawfully be excluded.

Contact

Questions: email support@ezacto.com or use Contact support in the app.